Account management

Summary of the general tasks and responsibilities of an account manager.

Account management is the foundation of every business relationships between a client and its supplier. In terms of communication and marketing consultancy, the role of the account manager is to serve the client in the best possible way but in the same time, maintain the sustainability of the cooperation from the standpoint of the service provider.

Besides the planning and delivering of products and services to the clients, the account manager is responsible for brokering deals with the client, to negotiate and administer contracts, to manage workloads among team members to avoid loss of usable working hours and conflicts among clients, to handle the financial balance, invoicing and developing the business with tender applications.